WHAT OTHERS ARE SAYING
We provide timber staircase sanding and polishing services to volume home builders, owner builders, boutique development companies, stair builders and real estate agent. The Southern Stain team are known for being friendly, helpful, punctual, clean and diligent. We pride ourselves in delivery high quality sand and polishing to new and existing staircases in a timely manner at competitive rates.
The next job I gave to Southern Stain to take care of, they were prompt and upfront with what was going on and finished the job as promised. Stairs and handrails look and feel great, which is very important for me and my clients.
Highly recommend using Alex and his services.“
“Alex is a top-quality bloke and a pleasure to do business with. He has the key ingredients so often lacking when one entrusts someone to do a great job for you in your own home.
Alex and his team are true professionals in the art of stair polishing. They are SPECIALISTS in this area and I will only trust Alex to do work on stairs if we ever moved or built a new home.
Here are 5 reasons why my wife and I have been so impressed with Southern Stain, owned by Alex Gay:
1. Alex is HONEST. No sales pitches, no overselling – just honest advice to help his customers make the right choice when it comes to their stairs.
2. He is VERY RESPONSIVE any time on weekends when most businesses don’t get back to you. He looks after you and is there for the long-term relationship rather than a quick “sell” and move onto another new customer.
3. Alex is PROFESSIONAL. Not only in the way he does business, but also in the art of stair polishing. We had marks on our stairs which were almost brand new. Like a maestro with a violin, Alex is fully geared up with high tech equipment. He removed the original sealant, sanded down the treads to their core, applied his magical touch and resealed the treads. He returned 1 week later to add 1 final coat of sealant, as arranged.
4. Alex is RELIABLE. The guy never let me down and even if he was a few minutes delayed in rain, he gave me a heads up.
5. Alex is PASSIONATE. He is highly knowledgeable and shares his knowledge with customers. He has a keen eye for detail to ensure the job is 100% perfect so that he himself has ticked off that the job is done to the highest standard. He even went the extra mile and gave my wife and I a specially formulated tread cleaner as a gift, so we can ensure the stairs look like they do now.
Give Alex a go and don’t haggle on price. Trust me when I say that, as a brand-new customer, I was not disappointed. The work he’s done is award-winning – check out the before and after photos for yourself.
If you’d like me to support this testimonial verbally, please pm me. It is my pleasure to support Alex – the magician.
Alex, thank you mate. 10 out of 10.“
“Alex & Jed from Southern Stain completed our brand new staircase at our new Toorak residence. The customer service was exceptional from start to finish. Alex knew more about timber and stain then anyone I had met before.
Will definitely be recommending Southern Stain to friends and family in future.
Thanks, Alex & Jed“
“I recently moved into my new house and really disliked the colour of the stairs. Alex came over to share his expertise. No nonsense approach and easy to get along with. I quickly developed a strong sense of trust.
Alex and his team did a wonderful job. I couldn’t be happier. Would recommend to anyone.“
I cannot fault the team at Southern Stain and would highly recommend them. They provide an exceptional service not often seen these days in any business.
The finished product, the service and follow up is brilliant. Makes one aspect for of the job a very easy process as a valued aspect of the construction journey.“
Ours was a difficult project to match with several timbers but the result was perfect. Just what we asked for. And a reliable team who come when they say they will show up.
Many thanks and I highly recommend them.“
“We were agonising for so long over what colour to stain our stairs but then luckily for us, we found Alex who guided us through the options and made the decision so simple for us and took all the stress out of the decision making.
Alex’s professionalism is first class and you will rarely meet someone that is so passionate about his craft, so willing to share his expert knowledge, go above and beyond without any hesitation to meet his customer needs and genuinely cares and wants the best thing by the customer. I very rarely write reviews but was compelled to do so after my fantastic experience with Alex.
I highly recommend Alex. See for yourself and give him a call – he’s an absolute top professional and always willing to assist and share his knowledge.”
“Can’t recommend these guys enough. They are reliable and take pride in their work always making sure the customer is happy. Alex and his team are always punctual, reliable and professional. Can’t fault them. Thanks, guys for your work!“
“Alex and his team were exceptional. Very friendly, accommodating, great quality and always communicative. It was a pleasure employing them to stain and polish the wooden stairs.“
“Alex and Jed did an amazing job on our stairs. They are passionate professionals that care about quality service and craftsmanship of their work. I would not hesitate to recommend them.“
“Excellent friendly service. Really happy with the results! Would highly recommend.“
“We used Alex and his crew to stain our Staircase. Alex was quick with his quote and very reasonably priced. He communicated well and completed the job on time.
We are extremely happy about the job that they have done. Highly recommend him and his crew.“
“We had our stairs polished by another contractor and were bitterly disappointed with the result. We reached out to Alex and the team for help. They promptly came out to quote and provided us with expert knowledge and a competitive price.
After a few days work they brought our staircase to the original glory intended.
I can’t recommend Alex enough to anyone that asks.“
AREAS WE SERVICE
CONNECT WITH US
(03) 9071 1854
Po box 5541 Mordialloc, Vic, 3195
Southern Stain © All Rights Reserved 2019
ABN 53 627 051 352